Monitoring & analytics

 DISTRIBUTION CONSOLE

The Distribution Console is a snapshot of today’s activity. As a manager / admin you can see how many assignments have been made by each team, drill down into the logs, monitor the queues to see leads waiting to go out and check on the current availability of your team members.

Console_1

CUSTOM ANALYTICS

In order to see longer term trends, such as how many leads team members have been receiving day by day you can use the Distribution Analytics tab. This allows you to see at a glance whether your setup is resulting in a fair spread among the teams and whether you are getting spikes at certain times of day.

Analytics

SALESFORCE REPORTS AND DASHBOARDS

Distribution Engine keeps a history of all the assignments it makes. As a native application this history is all available in your Salesforce org. We’ve provided some out of the box reports and dashboards to get you started or you can create your own adding in your own Salesforce data.

Dashboard__Distribution_Engine_-_SDR_East___Salesforce_-_Enterprise_Edition

Get Started

Want to kick the tyres? Install a 30 day trial free of charge.

Free trial

Got questions?
Contact us for a one to one live demo / q&a session.

Contact us

Want to speak with us?