Salesforce Ben's AppAssessor review of Distribution Engine - check it out now!
Smart routing & scheduling for Salesforce.
Automate the busy-work so your teams can deliver a winning customer experience.
Loved by 20,000+ users worldwide since 2013.
Leveling up Salesforce.
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Increase in lead conversions
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Reduction in response times
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Saved daily
The Engine Room.
Use cases.
- Faster speed to lead.
- Fairer, more flexible Lead, Account and Opportunity distribution.
- Track distribution and performance directly in Salesforce.
- Slick meeting handoff between SDRs and Sales.
Respond faster & deliver amazing customer service.
Better service starts with faster, smarter routing. Get the right agent on the Case first time and on time.
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- Faster responses and first-contact resolutions.
- Triage Cases and balance Case workloads.
- Track Case distribution and agent performance directly in Salesforce.
- Update routing rules and agent availability with self-serve workflows.
"The implementation was super easy, the onboarding magnificent and their technical support is very prompt and always on point. Fantastic tool really a must have."
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Giancarlo Amati
Salesforce Developer
"The Support Team and TAMs are next level, always available and providing a wealth of knowledge that empowers our business."
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Michael Luttmer
Workforce Management Manager
"Distribution Engine is a fundamental part of our business! ... When we run into a need that is a little tougher to solve for, their OUTSTANDING support team is here for us."
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Todd Floria
Senior Marketing Ops Manager
We’ve got your back.
What our customers say.
"Distribution Engine is the single most important tool we have on our sales team for controlling lead flow and experimenting with different lead scenarios."
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Jake Burton
Sales Operations Lead
"Life Saver. It's saved the Salesforce team and business so much time. It's allowed us to implement processes and manage data in ways which we could have never achieved before, resulting in much more efficient data processes."
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Alex MacRae
Salesforce Manager
"Long story short... amazing product, amazing support, amazing partner to have for so many years!"
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Gina Skiotys
Salesforce Architect
"Distribution Engine has been a game changer in helping us respond to Support Cases faster. In just the first week of using it we reduced response times by 250%."
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Sheryl Tilton
V.P. Customer Success
"I cannot say enough wonderful things about this app! It gives our teams the flexibility to manage the assignment rotation how they need to without investing multiple hours each day into the manual distribution of cases."
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Becca Allen
Product Manager, Salesforce Configuration Lead
"Introducing Distribution Engine has transformed Clarivate’s lead management process by reducing the time taken to make lead assignment rule changes from weeks to minutes."
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Kim Rabbitts
Snr. Demand Centre Director
"The implementation was super easy, the onboarding magnificent and their technical support is very prompt and always on point. Fantastic tool really a must have."
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Giancarlo Amati
Salesforce Developer
"We love Distribution Engine and would highly recommend it to any organisation looking to consolidate their routing or distribution logic onto a single platform."
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Jessica Meyers
Director, Marketing Operations and Technology
"Distribution Engine has totally transformed how we handle lead distribution. It’s fast, reliable, and keeps us ahead of the game."
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Justin Norris
Director of Marketing & BDR Operations
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