Lead & Case Routing for Salesforce

The original routing solution.

Hey Salesforce, we’ve got it from here.

Out-of-the-box routing only gets you so far. That’s why we built Distribution Engine, the most comprehensive and flexible, no-code solution for leveling up your Salesforce routing.

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Increase in lead conversions

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Reduction in response times

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hours

Saved daily

More than just lead routing.

Automation for your whole customer journey.

Make your customer-facing teams super responsive and focused.  From leads to renewals, and everything in between.

Route any Salesforce object.

Leads, Cases, Contacts, Accounts and Opportunities. Even Custom objects for you mavericks out there.

Automate every touchpoint.

Ensure every customer interaction gets the speedy follow-up it deserves. From Sales and Service to Onboarding and Support.

See use cases:

For Sales Teams

For Service Teams

Assignment made easy.

Automate complex routing in a way that just works.

Easily create bespoke workflows which you can set and forget. Or keep tinkering with if that’s more your thing. Either way, with automation running reliably, you’re free to focus.

Talk to us

Free trial

Classify.

Get your records in order without the admin.

Distribute.

Right work, right rep, right now.

Manage.

Measure & improve your team’s performance.

See Distribution Engine in action.

Get a quick look at how Distribution Engine automates assignment logic.
No code, no hassle. Just the right work to the right rep, every time.

Talk to us

Self-serve workflows.

Teams that own the work should own the workflow.

That tiny update your Salesforce Admin won’t get to for weeks? That wouldn’t work for us either...

Instead, let your customer-facing teams own and update their workflows in seconds.

We’ve got your back.

Support that goes above & beyond.

Working with us goes way beyond the software. It's our friendly, helpful and dedicated team that sets us apart.

Invested in your success.

From setup to fine-tuning, our Customer Success and Support teams will help you get the most out of Distribution Engine from day one.

Support you can actually rely on.

Routing is complicated! So it’s helpful to have a Salesforce expert on hand when you need it. Think of us as an extension of your own team!

"The implementation was super easy, the onboarding magnificent and their technical support is very prompt and always on point. Fantastic tool really a must have."

Learn more

Giancarlo Amati

Salesforce Developer

"The Support Team and TAMs are next level, always available and providing a wealth of knowledge that empowers our business."

Learn more

Michael Luttmer

Workforce Management Manager

"Distribution Engine is a fundamental part of our business! ... When we run into a need that is a little tougher to solve for, their OUTSTANDING support team is here for us."

Learn more

Todd Floria

Senior Marketing Ops Manager

Fancy giving Distribution Engine a try?

Have a play around for free, or get in touch if you’d prefer to chat.

Talk to us

Free trial

What our customers say.

Don’t just take our word for it!

Distribution Engine has been essential in managing our lead flow and optimizing lead distribution. It’s helped us balance lead quality and volume effectively while managing our costs.

Read story

Hakan Citroglu

Salesforce Administrator

"Distribution Engine is the single most important tool we have on our sales team for controlling lead flow and experimenting with different lead scenarios."

Read story

Jake Burton

Sales Operations Lead

"Life Saver. It's saved the Salesforce team and business so much time. It's allowed us to implement processes and manage data in ways which we could have never achieved before, resulting in much more efficient data processes."

Read story

Alex MacRae

Salesforce Manager

"Salesforce should buy this app! Amazing customer service, incredible UI and advanced optionality that significantly extends routing logic in Salesforce for both Sales and Service Cloud. Gold standard of what an AppExchange solution should be."

Read story

Mark Spellman

Head of Delivery

"Long story short... amazing product, amazing support, amazing partner to have for so many years!"

Read story

Gina Skiotys

Salesforce Architect

"Distribution Engine has been a game changer in helping us respond to Support Cases faster. In just the first week of using it we reduced response times by 250%."

Read story

Sheryl Tilton

V.P. Customer Success

"I cannot say enough wonderful things about this app! It gives our teams the flexibility to manage the assignment rotation how they need to without investing multiple hours each day into the manual distribution of cases."

Read story

Becca Allen

Product Manager, Salesforce Configuration Lead

"Introducing Distribution Engine has transformed Clarivate’s lead management process by reducing the time taken to make lead assignment rule changes from weeks to minutes."

Read story

Kim Rabbitts

Snr. Demand Centre Director

"The implementation was super easy, the onboarding magnificent and their technical support is very prompt and always on point. Fantastic tool really a must have."

Read story

Giancarlo Amati

Salesforce Developer

"We love Distribution Engine and would highly recommend it to any organisation looking to consolidate their routing or distribution logic onto a single platform."

Read story

Jessica Meyers

Director, Marketing Operations and Technology

"Distribution Engine has totally transformed how we handle lead distribution. It’s fast, reliable, and keeps us ahead of the game."

Read story

Justin Norris

Director of Marketing & BDR Operations

Your questions answered.

Frequently Asked Questions.

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Smart Salesforce routing that leads to growth.

Loved by 20,000+ users worldwide since 2013.

Hey Salesforce, we’ve got it from here.

Automation for your whole customer journey.

Route any Salesforce object.

Automate every touchpoint.

Automate complex routing in a way that just works.

Classify.

Territories

Match leads to existing records

Dedupe & Auto-convert

Get your records in order without the admin.

Get your records in order without the admin.

Get your records in order without the admin.

Distribute.

Tags

Flexible ways to route

Availability

Right work, right rep, right now.

Right work, right rep, right now.

Right work, right rep, right now.

Manage.

Report directly from Salesforce

SLAs & Reassignment

Simulate and debug distribution

Measure & improve your team’s performance.

Measure & improve your team’s performance.

Measure & improve your team’s performance.

See Distribution Engine in action.

Teams that own the work should own the workflow.

Support that goes above & beyond.

Invested in your success.

Support you can actually rely on.

"The implementation was super easy, the onboarding magnificent and their technical support is very prompt and always on point. Fantastic tool really a must have."

"The Support Team and TAMs are next level, always available and providing a wealth of knowledge that empowers our business."

"Distribution Engine is a fundamental part of our business! ... When we run into a need that is a little tougher to solve for, their OUTSTANDING support team is here for us."

Fancy giving Distribution Engine a try?

Don’t just take our word for it!

Distribution Engine has been essential in managing our lead flow and optimizing lead distribution. It’s helped us balance lead quality and volume effectively while managing our costs.

"Distribution Engine is the single most important tool we have on our sales team for controlling lead flow and experimenting with different lead scenarios."

"Life Saver. It's saved the Salesforce team and business so much time. It's allowed us to implement processes and manage data in ways which we could have never achieved before, resulting in much more efficient data processes."

"Salesforce should buy this app! Amazing customer service, incredible UI and advanced optionality that significantly extends routing logic in Salesforce for both Sales and Service Cloud. Gold standard of what an AppExchange solution should be."

"Long story short... amazing product, amazing support, amazing partner to have for so many years!"

"Distribution Engine has been a game changer in helping us respond to Support Cases faster. In just the first week of using it we reduced response times by 250%."

"I cannot say enough wonderful things about this app! It gives our teams the flexibility to manage the assignment rotation how they need to without investing multiple hours each day into the manual distribution of cases."

"Introducing Distribution Engine has transformed Clarivate’s lead management process by reducing the time taken to make lead assignment rule changes from weeks to minutes."

"The implementation was super easy, the onboarding magnificent and their technical support is very prompt and always on point. Fantastic tool really a must have."

"We love Distribution Engine and would highly recommend it to any organisation looking to consolidate their routing or distribution logic onto a single platform."

"Distribution Engine has totally transformed how we handle lead distribution. It’s fast, reliable, and keeps us ahead of the game."

Frequently Asked Questions.

Is Distribution Engine Salesforce Native?

Can Distribution Engine route Leads and Cases to a specific owner?

How is Distribution Engine different to Salesforce's own assignment features?

What types of object can I route with Distribution Engine?

Is there a free trial available?

Can Distribution Engine do Lead-to-Account matching?

Does it work with HubSpot?

How can I ensure manageable workloads for my team?

Can I route Leads and Opportunities to my top performers?