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Classify & Convert
Tagging
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Object Owner Sync
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Route any object, incl. custom
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Load Balancing
Lookup Owner
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Tag Filters
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Missed SLA Reassignment
Campaign Filters
Post-assignment Field Updates
Assign To Any User Fields
Workload-Based Caps
Workload-Based Caps With Criteria
Team Member Exclusion
Data Cleaning
Lead Auto-Conversion
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Application Monitoring
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Distribution Analytics
Today's Distributions
In-Record Distribution Detail
User Availability History
DE Data in Salesforce Reports
Pre-Distribution View
Time-to-Action Tracking
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Out-Of-Office
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Reusable Shifts
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User Active/Away Toggle
Salesforce Calendar Integration
Shift Planner
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SLA Countdown
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Pull Records
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Test Tool
Assignment Simulator
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Availability API
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